It's shocking how bad customer service can be at restaurants. These people have some of the most insane stories about dealing with terrible service
Taking A Bite Out
She explained to me that this was a large sandwich and that I needed to grip it firmly so that it didn’t fall apart. She then demonstrated by picking up my sandwich with her bare hands and taking a bite, then put it back on my plate. We ended up eating at the IHOP a few blocks away.”
A New Way To Fix An Order
“My parents stopped to get some fast food on a long car trip down to the beach. I ordered a hamburger and requested it to be cheese-less. Also as is usual, they managed to mess this part up. No big deal. My mom politely hands the burger back.
The cashier turned around, trying to conceal her actions with her body, took the burger out of the wrapper, and scraped the patty against the edge of the counter to remove the cheese. She then tried to hand it back to my mom like nothing happened.”
Fraud On A Gift Card
“I went to Applebees with my ex-boyfriend to use a $50 gift card I got for Christmas. The total of our meal ended up being $25, so I left a $5 tip and we left. A week later, we decide to go to Applebees again and use the rest of the gift card, which should have had $20 left on it. Well, it turns out the waitress we had the first time changed the receipt and gave herself a $25 tip, draining the rest of the money on my gift card. I complained (and I honestly never complain at restaurants) and the manager gave me a $20 gift certificate, but didn’t do anything about the waitress.”
An Interesting Way To Prove Innocence
“This happened when my social group was 16-17, and I’m 37 now.
To celebrate our freedom, we liked to drive outside the city to see the hill country and dine at the small town local places. We heard of a little French bistro an hour away, and so made the trip. Turned out there were only a dozen or so tables, and although we had no reservation, we got seated as only three or four other tables were occupied. Our waitress came out and got the drink orders. Returned with the drinks, and took our meal order. We got our breadsticks, then another batch 15 minutes later.
Then the waitress comes out to pick up all the baskets and cleaned up the little plates, then returned with the bill. We laughed a bit, said a mistake was made – we haven’t even eaten yet. She argued that we did, that she even just cleaned up our plates and silverware. We argued about it, she went and got the manager who came out to confront us about trying to get out of paying our bill. Nobody was sitting near us, and when asked, they said they weren’t paying attention to us, but we started getting ugly looks like we did eat and refuse to pay.
He gave us the ultimatum to pay up now or the police would be involved. We said we’re not paying for food we haven’t received. We were getting nervous, how could we prove we hadn’t eaten something? Until my friend confidently stood up and told us not to worry- he had a plan.