All He Wanted Was A Quick Cup Of Tea But “The Ordeal” Lasted Three Hours
During that time, we were not offered a glass of water, beverage, or anything.
After we arrived at our table, we waited about another 30 minutes for a server. The room was pretty tightly packed and pretty much everyone there was just taking selfies. Service remained slow the entire time. For afternoon tea, you get a platter of finger sandwiches and a platter of desserts. Everyone gets the same thing, it’s not like they even had to take orders. The whole ordeal lasted about three hours.
When I received the check, I was very eager to get out of there. I decided to time how long it would take by the time we received the check until we left. 45 minutes. 45 freaking minutes for them to take my payment. After we had already been sitting around, obviously bored and having been made to wait the entire time. I actually left a little hungry since the time between lunch and when I left was so long.
No apologies, no nothing. Just a $500 tab and a ‘See ya later!’ Completely unacceptable. The decor was great, I guess that’s enough to get 2 Michelin stars?
The food was ok. I mean, it was finger sandwiches. Were the best finger sandwiches I’ve had? The desserts weren’t anything to write home about. They were great, but I’ve had a lot better.
The Manager’s Efforts To Calm Down The Father Backfired
“I remember going to a restaurant with my parents. We ordered starters and the main courses. After about 30 minutes, my father inquired about the starters and the waiter said he’d check.
The waiter returned with the main course. We said that we’re waiting for the starters, not the main course. He took food back.
About an hour after initially ordering, the waiter showed up with main courses. We repeated that we needed starters. The waiter made an offhand comment as if the order of meals shouldn’t be of importance.
While we had been waiting, multiple tables had been served their starters, the same ones that we ordered. We noticed and asked the waiter, but to no avail.
Another 45 minutes later, the waiter appeared again. With the main courses. Not only were we tired of the third mess up in a row, but we also noticed that the meals had been reheated to garbage. Dad tried to dump the bowl of spaghetti on the ground in an act of rebellion/anger and it stuck to the bowl.
The manager stepped in and tried to calm my father. Once he calmed down, the manager then proceeded to tell us that they were unfortunately out of the starters that we ordered, but that he does expect us to pay the bill for the food they continuously reheated until it was a gloopy mess.
And then my dad wasn’t calm anymore. We never went there again.”
They Topped Off Their Bad Service With A Threat
“It was an Indian restaurant in Salt Lake City. It took 30 minutes before they took our order. Three of the four appetizers came out. About 20 minutes later, the owner’s family came in and they told us we had to move tables. After that hassle, two of the main courses arrived along with two of the four drink orders. Ten minutes after that, more of the owner’s family came in and they made us change tables again.
Ultimately, the two main courses were wrong, the fourth appetizer never showed up, neither did the third or fourth main course, or the rest of the drinks despite repeatedly asking. The staff ignored us unless they were forcing us to change tables. When they did address us, they were rude and condescending. We went to leave without paying and the owner threatened us with the police, so we called his bluff and told him to go ahead. He didn’t call them, we left.
The restaurant has since moved to new premises, but from everything I hear, it’s still one of the worst places to eat because of the terrible owners.”
Their Scheme To Get Out Of Paying Was Unbelievable
“It wasn’t the restaurant that made the experience horrible, but a certain person we were dining with.
We were at this Moroccan place dining with another family. There was no menu to choose from, it was a full six or seven-course meal of Moroccan food that they brought out to you. The other family we were dining with had a reputation of being cheapskates and we really only hung out with them because my sister was friends with one of the girls in that family. Truthfully, it was that girl’s mother who brought upon the cheapskate reputation on them; she would always look for ways to not pay for things and it made our family, my mom especially, uncomfortable.
Anyway, we were at this restaurant, and this lady already doesn’t want to order the only option, the full-course meal. The restaurant politely tells her that’s the way they do business, so she asked if she could share a meal with her daughter, to which the restaurant said that would not be possible. So fine, she went along with it in the end. She later went to the restroom. About 10 minutes after coming back from the restroom, she shrieked and pointed to a bug in her water cup (this after we’d been served almost all the courses).