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Jan's phone rang. She snatched it up and her face twisted into an expression of what Jessica described as "lemon, no sugar", and barked out, "I will never shop at your store again!" She then pulled her phone away from her ear as though she couldn't believe what she was hearing, glared murderously at Jonathan, and disappeared into the sunset. For once, the promise was kept, and there was rejoicing throughout the land. Jessica had finally won, and she had a brand-new outlook on dealing with unruly shoppers thanks to Jonathon. As for Jan, well, let's just say that karma never forgets!