We have all heard “the customer is always right” way too many times out in the professional world. But who was the person to come up with this concept in the first place anyway? Did he realize how people would repeat so much that the very thought of this concept drives us insane?!
Well according to Pressconnects, it turns out that George C. Boldt, a Prussian immigrant who made himself into a millionaire coined the phrase originally. You may not have heard of the name, but you’ve probably heard of the hotel he got rich off of: The Waldorf Astoria. This was the ultra luxurious hotel in New York City that served some of the wealthiest clients around, especially around the late 1800’s to early 1900’s.
Believe it or not, this man is also attributed with creating the concept of room service! How did it take that long for someone to think up the concept of delivering food to a guest’s room? It isn’t exactly rocket science.
This guy actually got his first job in America as a kitchen worker at a small hotel. He managed to rise through the ranks until he could actually own hotels, and by that point, building his own hotels was as easy as a snap of his fingers. He really did embody the American ideal of literally working your way up to success. He also bought a small island near the Canadian border and built his own castle there! You can travel by boat to visit the Boldt castle and imagine what it would be like to live in a castle of your very own! My guess is that it would be way too quiet, and you would easily lose items all over the massive area. But think about the hide and seek games?! Wouldn’t they be epic?!
