Working in food service places is no joke. Customers will make it a point to come in, wreak havoc and then asked to speak to your manager. Where is the logic?
To all you food workers out there, the not-so-terrible people left in the world appreciate you - thank you.
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‘You Shorted Me 80 Dollars’
“I worked at a grocery store a couple years back.
One day, this really older woman came to my line. She bought only a pack of Reese’s peanut butter cups and paid with a $100 bill. Before I could count her change and give it back to her, she snatched it out of my hand and walked out. A few minutes later, she came back in and claimed that I shorted her $80 (I think she said 80, it was some ridiculous amount). Most of the cashiers in the evening were teenagers (including myself), so she probably just assumed that they would not be smart enough to double check and would just give her the money. But I called the manager over and asked him to count my cash drawer. Of course, the woman asked if she could go outside for a smoke in the meantime and didn’t come back.
She actually came in again a few months later and tried the same thing. This time when she grabbed for her change, I kept it out of her reach and slowly counted it back to her. She didn’t come back in.”
‘This Breakfast Is Bad!’
“This lady used to come into my job and order this HUGE breakfast all the time. Same one, every time. And every time, about a third of the way into it, she would say something was the matter with it, it was inedible and she didn’t want to pay for it. After personally seeing this happen a few times, I started to wonder how she got a bad breakfast every time. And WHY did she keep coming in and ordering it, considering the bad luck she was having?
I came to find out, a regular customer knew her. They told us she had gastric bypass surgery and could no longer eat very much. So this woman would just come in, eat till she was full, which wasn’t much, and then complain that it was bad. Being that she hardly ate, we always believed her and didn’t make her pay.
So, the next time she came in, I refused her service and she FREAKED out. When I asked her why she continued to come in even though her meal was ALWAYS bad, her response was, ‘I’m waiting to get a good meal’.”
‘Come Back With An I.D’
“When I was a kid, I worked at this mom and pop deli and grocery store. It was a small town so I knew virtually everyone that walked through the door. One day, we were really busy and there was actually a line of customers. The store was set up like a bodega, so the cash register was just in front of the store by the door – not like a supermarket check out line. Anyway, there were about six or seven people waiting to get stuff when in walks a teenager that I hadn’t seen before. She was pretty attractive and very smiley. She grabs a pack of smokes and puts it on the counter, very nonchalantly, while I’m trying to get everyone settled. I start calling out prices to people of what they had in their hands, ‘Bill – $4.75, Chris – $5 bucks, You (girl with the smokes) – I need to see your I.D’
‘Oh, I don’t have any. I just need this pack though, is it okay if I don’t show I.D this one time?’
‘No, it’s not okay.’ I took back the smokes like a boss and told her to go get an I.D and come back.
Three days later the owner came to me and thanked me, as she received a letter from the state licensing board stating that her cashier denied a minor from purchasing smokes and that the girl was part of a sting to try to catch stores violating the law. If I let her slide, it would have cost the store thousands in fines and possibly losing their license to sell smokes at all.
The owner wound up giving me a raise instead.”
‘She Grabbed Money Out of My Hands’
“I deliver Chinese food, and a few weeks ago I had an order that was like $62, and I had about $40 on me for change. When I got to the house, the customer handed me a hundred and asked me if I had spare change, to which I said, ‘I think I have just enough.’ As I’m fumbling to hand over the bags to another member of the household (the customer’s brother/husband or whatever), I went to take out my money, and she took it out of my hands and said, ‘Oh, I’ll do that for you.’ It was kinda rude, but a nice gesture I suppose since I was somewhat busy.